Shipping policy

Shipping Policy

Last updated: October 15, 2026

Thank you for shopping at Beautyandpain.shop. Please review the following information before placing your order.

Order Processing and Production

Many of our clothing and accessory items are made to order. Production begins after your payment is confirmed. Production time is separate from shipping transit time.

Please review the estimated production and delivery timeframes shown on the product page or at checkout before purchasing.

Shipping Rates and Availability

Available shipping destinations, shipping methods, and charges are displayed at checkout before you complete your purchase.

Delivery Estimates

Delivery estimates depend on the product, production location, shipping method, and destination. Carrier delays, holidays, weather, and customs processing may affect delivery.

If we cannot ship within the stated timeframe, we will notify you and provide any cancellation option or refund required by law.

Separate Shipments

We work with multiple production and fulfillment partners. Items from the same order may ship separately and arrive on different days. Tracking information will be provided for each shipment when available.

Order Tracking

Once your order ships, tracking information will be sent to the email address provided at checkout when available. Please allow time for the carrier to scan your package and update its tracking system.

Shipping Address

Please confirm that your shipping address is complete and correct before placing your order.

If you notice an error, contact us immediately through Beautyandpain.shop. Address changes may not be possible once an order enters production or ships.

If a package is returned because of an incorrect or incomplete address, we will contact you to discuss next steps. Additional shipping charges may apply to resend it.

Missing or Delayed Packages

If your package appears delayed or tracking shows delivery but you have not received it, check the delivery area, household members, and building management, then contact us through Beautyandpain.shop.

Include your order number and tracking information so we can help investigate with the fulfillment partner or carrier. Any resolution will follow applicable law.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us through Beautyandpain.shop with your order number and clear photos of the item and packaging so we can review the issue and make it right.

International Orders

If international shipping is available at checkout, your order may be subject to customs processing, import duties, and taxes. Any charges not collected at checkout may be payable by the recipient, as permitted by applicable law.

Returns and Refunds

All sales at Beauty & Pain Studios are final. We do not accept returns or offer refunds for clothing or accessories due to a change of mind.

If we cannot fulfill or ship your order, or a refund is otherwise required by law, we will issue the applicable refund. Nothing in this policy limits your rights under applicable law.